Post-Launch Update: Bug Fixes, Server Stability and More
Over the past month, we’ve worked hard on the stability of Joingy. With our quick rise in popularity of the new chat app, there were many unanticipated issues.
Today, we’re addressing questions that have appeared in our contact form and talk about the latest server-side updates.
Upon launch, there was an occasional, yet annoying bug with conversation timeouts and partners unable to see your messages. Usually, this occurred for a single user in conversations, which made it seem like partners had abruptly left.
There was also a handful of chat relaying problems that made conversations feel a bit more clunky than they should.
First and foremost…
These issues are now fixed!
It required extensive work by our engineers to remake a large part of Joingy’s code – primarily the partner matching system.
Although, it resulted in periodic downtime during the past few weeks.
But the good news is a variety of improvements:
- Smoother overall chatting.
- Fixed all known text chat bugs.
- Messages sent and received faster.
- Highly reliable uptime for the future.
All it took was a complete back-end overhaul. Worth it!
Dealing With Spam
Many counter-spam measures are now included in Joingy after our initial release. Since the base concept of roulette chat sites attracts abuse, our moderation team was ready to deal with it in real-time!
In fact, the feature we added that users may notice the most is our ‘Flag Spam’ button, which appears upon every completed conversation.
Without going into detail about how our mitigation works, it’s now unnecessary to manually send in spam reports to the contact form.
So hit that ‘Flag Conversation’ button and know you’ve done your part!
Video Chat FAQs
Upon release, there have been several common issues people have had with accessing our video chat section.
For example, we’ve received reports of the entry button greyed out or blank black screens instead of cams. These issues indicate that something on the user’s end is incompatible.
Don’t fret! – It could be that a webcam isn’t plugged in or you’re blocking camera & microphone permissions.
Therefore, we’ve added troubleshooting options to our FAQs for those having problems accessing the video section.
Fixing chat bugs and improving server stability was our main priority over the past month. Now that it’s in a great spot, we can look forward to adding features to Joingy and publishing great content!
Here is some of what we have in store:
- Interests Matching
- Auto-Next on Video Chat
- Apps for Android, iOS and MacOS
- and a few more top secret ideas!
Wrapping up, our staff’s excited to serve a better roulette chat experience. If you like talking with strangers, it would mean the world to share Joingy with friends!
After all, friends were once strangers too!