Official v1.0.0! Live Updates and Reports
Joingy’s website and app have been in development for a while, and we’re proud to announce our official v1.0.0 launch!
Text and video chat is working smoothly on both desktop/mobile devices, and Joingy is ready to release in a state that can deploy to thousands of simultaneous users!
But here’s the bottom line:
Understand that no matter how much quality analysis we do internally, bugs and server issues are bound to make it to the live version. Therefore, our team is working around the clock to combat these issues by making live patches and listening to the valuable feedback people continue to provide.
Meanwhile, there’s a lot to talk about…
Shortly, we’ll release an ‘Interests’ feature where chatters can enter topics they’d like to talk about. Our matching system will then pair users together who want to discuss the same topics.
Adding interests is our most requested feature and we’ve always planned on including it into Joingy. However, it isn’t the best thing to include in an initial release.
Let’s walk through this:
To provide the best experience during Joingy’s launch, users need to connect to new random people every single time.
By design, adding interests will vastly separate the online userbase. If we do this with a low population of live users on the site, then it isolates people into different shards.
Therefore, greatly reducing the experience of everyone by either:
- Being stuck waiting – a.k.a. not connecting to anyone with mutual interests.
- Simulating low users – Consistently connecting to the same people repeatedly.
So, for the overall health of Joingy’s platform, we’ve decided to temporarily put off releasing this feature until there’s a substantial and stable amount of people online.
But we can guarantee it’s coming soon! And we understand that in the meantime Joingy may not be the right fit for you.
The Joingy App
Our goal with releasing apps is to provide a better experience for users, which is primarily done through an enhanced interface.
While the website is completely functional, apps are almost always better. They’re able to locally serve files and adapt to the specifics of your device. Thus, giving users a simple, clean and smooth experience.
Soon we’ll release an official app for Android, iOS and MacOS users. Meanwhile, Joingy is fully functional on all modern mobile browsers!
Our team is in the processes of deploying machine learning to prevent spammers and bots. It’s a huge help when users provide their feedback by sending in reports.
This will greatly help us improve filtering on bots and submit manual bans.
And on top of that…
We’re creating a system for a report button within chats. Due to potential abuse, this feature needs to be carefully developed.
3/26 Update: ‘ Flag User’ button is now implemented after a chat is finished.
Random Issues and Bugs
The following is a small list of issues the Joingy team is aware of and other fixes we’ve carried out.
1. New chats sometimes double-respond with a notification.
3/23 Update: ✔ Fixed
This is a visual bug and has no impact on actual chats.
2. Chat area keeping you scrolled-up during a conversation.
3/23 Update: ✔ Intended
Some mobile devices force users to scroll down when they bring up the keyboard.
Due to this, on the website we’ve implemented a feature to keep your window scrolled up while typing. If you’re having issues scrolling, simply make sure you’re not focused on the “Type a message…” chat box.
3. Conversations occasionally timing out.
4/30 Update: ✔ Fixed in our Post-Launch Update
Our team is already working on a fix for these outlier occurrences. Furthermore, when this patch is released shortly, it’ll result in a reduced delay between messages with your partners!(Woo, improvements!)
Be aware that we are patching bugs and deploying live updates to Joingy. Accordingly, you may see slight instability, but nothing a quick refresh won’t fix!
Here’s a few of the things we’ve already put into action based on feedback:
- Adding tab notifications when people disconnect.
- Making it known when you’ve lost connection due to your internet.
- Minor design issue with the mute/unmute buttons in video chat.
- Banning and preventing many bots/spammers on the fly.
- Lag causing messages to sometimes send after disconnecting.
- Implementing server stability patches.
To contribute, please use our contact form to submit reports and other inquiries.
Misrepresentation & Moving Forward
It’s been made aware to us that malicious users are attempting to misrepresent Joingy on other platforms.
The Joingy staff would like to make it clear that we do not support these actions.
We’ve attempted to reach out to external parties involved to rectify the situation.
Moving forward, keep in mind we’re a small, passionate group of professional developers dedicated to being transparent and listening to feedback!